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1. What does the Library do with donated books?

1. Donations provide us with many books for the Library’s collection. A Library staff person carefully examines all donated items and selects those that fill gaps in our collection. Any books that we choose to add to the collections must also meet our regular selections criteria as outlined in our Collection Development Policy. 

2. Where does my book go if you don’t add it to the Library’s collection?

Sometimes the donated item doesn’t meet the Library’s collection development criteria. Perhaps we already have enough copies of the donated title, or enough information of the subject, or it may not meet the information needs of our community. If the Library can’t use the item, it gets passed along to the Teton County Library Friends. 

Book Nook

The Friends sort the items and put them into the Friends Book Nook in the library lobby. Friends’ mission is to get as many books as possible into as many hands as possible for as little money as possible. 

Donated to the Community

Donated items not added to the collection or to the Book Nook are passed on to the community.

Contact Us

For more information please email the library or call at 307-733-2164.

3. Can I get a receipt for the books I donate?

Library Main Desk staff will be happy to give you a receipt for the number of items donated and the date of the donation. However, we are unable to quote a value for donated items. 

4. What kinds of items does the Library like to receive?

Most importantly, we like to receive current titles in excellent condition. 

These are the material we love to get:

• CDs
• Children’s titles in good condition
• Current and former bestsellers in excellent condition, both fiction and nonfiction.
• Current text books
• DVDs
• Fiction paperbacks in like-new condition
• Hardback classics in excellent condition
• Historical materials related to Wyoming and Jackson Hole

Contact Us

For more information please email the library or call at 307-733-2164.

5. What items can the Library not accept as donations?

We are not able to accept:

• Electronics of any kind
• Encyclopedias
• Items in poor condition with torn pages, broken bindings, highlighted text, wet or mildew
• Magazines, including National Geographic
• Out-of-date nonfiction, especially travel guides or technology
• Outdated textbooks
• Reader’s Digest condensed books
• VHS tapes and cassette tapes

Teton County Recycling

Teton County Recycling accepts magazines, hardcover books, and paperbacks.

6. What is the difference between the Friends and the Foundation?

The most important role of Teton County Library Friends is to support the Library through volunteerism and advocacy. The main focus of the Teton County Library Foundation is to raise money from donors like you to make possible Library enrichments such as the following:

• Audio and downloadable materials
• Page to the Podium Author Presentations
• Speakers, Programs, and Multicultural Events
• VITA Free Tax Preparation Assistance
• Summer Reading Programs

Show All Answers

1. How do I check out the hotspot device?

To checkout a hotspot device, use the following steps:

1. Place a unit on hold for pick up.
2. Search the catalog for the word “Wi-Fi”
3. Stop by either Jackson or Alta location
4. Call the library at 307-733-2164 to have a librarian assist you

2. Who can check out the hotspot device?

Anyone who has a valid Teton County Library card can borrow a Hotspot. Apply for a library card to borrow a Hotspot.

3. How long can I keep a hotspot?

You can borrow it for 7 days. Overdue hotspots will have Internet access deactivated until returned.

4. Where can I use the hotspot?

The hotspots use Verizon or AT & T data and will work within their coverage map within the United States. However, as all Jackson / Alta residents know, the coverage map is more of a suggestion than reality in this area and the hotspot may receive no data in a variety of local locations. If the device says “no data” relocate and try again.

5. How do I return the hotspot device?

Return to either Library location or book drop, just like other items. If using the book drop please use the Media slot.

6. How do I renew it?

You can renew the device by logging into your account or at any Library location, just like any other Library item.

7. How much does it cost to borrow the hotspot device?

• Borrowing and using the device is free.
• Overdue devices will be charged $1/day.
• If the device is lost or damaged a $50 replacement fee and a $5 processing fee will be charged to your Library account.

8. My hotspot prompted me to update the software. Should I do that?

Yes. The hotspot periodically receives software updates from the service provider. You may go ahead and accept the update.

9. My hotspot restarted itself. Is that okay?

Yes. The Library pushes configuration updates to the devices which causes them to automatically restart.

10. My hotspot has no data?

You’re in an area with no data coverage, relocate and try again or your device is overdue and the data service is suspended on the unit until it is renewed or returned to the library.

11. What information about my Internet usage, if any, is tracked by the Library or the service provider?

The hotspot program is an opt-in service, and that the ISP is not bound to the Library's patron privacy policies. The Library maintains records of which patrons have checked out Library materials for the duration of the checkout period and may use that data to maintain proper operation of the Library in accordance with our Confidentiality of Borrower Records policy (PDF). 

Collecting Data

We eliminate personally identifiable information from those records as soon as the items are returned and processed. The Library does not collect specific usage data. The Library does not provide patron information to the service provider. The only data that the Library collects is the total amount of data transmitted and received by each device during a billing cycle.