The library serves as an entryway for Latinos to library and community information resources. It provides opportunities for Latino participation and integration in the larger community, and for cultural exchange and learning. This is accomplished through bilingual staff, translated library materials, Spanish and English Literacy collections, computer classes and services in Spanish, library programs, community collaborations and Spanish Web site.
• Interpretations: Spanish-speaking staff members are available nearly all hours the library is open to assist Spanish-speaking patrons in library transactions. Patrons can find assistance in getting a library card, finding and checking out materials, signing up for children’s programs, computer classes or the Internet, reserving study rooms and more.
• Translations: Patrons who need written documents translated can access on-site translation software available at the library’s Computer and Information Center. Spanish bilingual and translated library program fliers and printed patron information are available at various library help desks. Currently translated hand-outs include monthly events calendar, computer class information, library card application and brochure as well as “Useful Library Phrases” in English and Spanish.
• Staff Spanish Training: The library trains staff members in the mastery of basic library transaction communications in Spanish. The goal of this training is not for staff members to master Spanish, but to use basic library vocabulary and phrases resulting in improved library service to Latino patrons and greater staff empowerment.
• Spanish and English Literacy Collections: The library has growing collections to serve Spanish speakers, including Children’s Spanish, Adult Spanish and English Literacy Collections. Books, DVD’s, audiobooks, magazines, CD-ROMs and music recordings are included in these collections.
Collection development collaboration and purchase suggestions are solicited from adults, teens, and kids and other interested patrons. Collections highlight the newest titles in Spanish language publishing, as well as specific areas of interest to community members.
• Online Catalog in Spanish: Patrons can search the library’s holdings as well as all those in the state using the Spanish interface of “iBistro” — our online catalog system. Library staff is on hand to assist in searches, and our computer classes offer online catalog hands-on instruction.
• Spanish Computer Classes: We offer weekly Spanish computer classes. Classes include Introduction to the Computer, Introduction to the Internet, Basic Word Processing, Internet Search Techniques, e-mail training, iBistro our online catalog, and introductions to the language resource “Tell Me More.“ Basic typing skills and mouse tutorials are included in the beginning classes.
• Computer and Information Center: The library’s Computer and Information Center features internet machines, word processors, color printer and scanner. Library word processors can access MS Word in both Spanish and English, and can facilitate document translations with translation software. Patrons can also access online language learning programs via the library’s computers.
Teton County Library provides Spanish and bilingual educational and cultural programs for children, teens and adults. Ongoing children’s programs include storytime in Spanish, crafts, bilingual children’s events and the Summer Reading Program. Family celebrations highlight annual cultural events such as Día de los Niños (Children’s Day), Cinco de Mayo, Mexican Independence Day, Día de los Muertos and Latino Heritage Month. Adult programs feature Spanish book discussions, creative writing workshops, information forums, exhibits and Latino author lectures. The library collaborates with Jackson Hole High School and the University of Wyoming to provide mentoring and college resources to Latino students in their preparation for attending university. One of the program objectives is to be a source of information for Latino parents and make them part of the process.
The following are documents Teton County Library has used to better serve our Latino population: (PDF)
- Circulation desk key phrases
- Computer center key phrases
- Dewey decimal guide
- Internet and computer guidelines
- Library behavior guidelines
- Library card registration
- Library key vocabulary
- New library card basics
Patty Rocha, Spanish Programs Coordinator & Spanish Computer Class Instructor 307-733-2164 ext. 237
Rebecca Huntington, Spanish Communications 307-733-2164 ext. 210
Adam VanSickle, Spanish & Literacy Collections 307-733-2164 ext. 257