Part Time Library Assistant

Job Summary

  • Under direct supervision, performs paraprofessional library work; participates in the activities of a specialized library function such as circulation; provides general information and assistance at the public service desks.  Actively upholds the library’s stated mission, vision and values.  Performs other related work as necessary.

Essential Duties and Responsibilities

  • Interprets and applies library policies and procedures for patrons and staff.
  • Advises and assists library patrons in the use of meeting/study rooms, online catalog, online resources, the Internet, devices, printers, copiers and other peripherals.
  • Assists library patrons in making the most effective use of library services including accessing and retrieving information using traditional and electronic resources, including circulation systems, library databases and the Internet.
  • Accesses and retrieves information for library patrons and staff as requested.
  • Researches and responds to patron’s questions; refers questions as appropriate.
  • Performs a variety of detailed and advanced clerical work including maintaining accurate and detailed records, verifying accuracy of information, researching discrepancies and recording information.
  • Collects, discharges, sorts, shelves and files all library materials using appropriate filing system.

Minimum Qualifications

Education and Experience:

  • Bachelor’s Degree preferred.
  • Two years of customer service experience required
  • One year of relevant library work experience preferred.
  • Equivalent combination of education and experience that provides the required knowledge, skills and abilities to perform the essential duties.
  • Ability to communicate in Spanish, both verbally and in writing, preferred.

Required Licenses and Certifications:

  • Must possess a valid Wyoming/Idaho Driver’s License.

Required Knowledge of:

  • Standard library rules, policies, procedures, methods and techniques.
  • Computer software which may include word processing, spreadsheets, and graphics applications.
  • Administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures.
  • Library database systems to include how they are utilized for patron records, cataloging, circulation, reporting, and research.

Required Skills in:

  • Keeping current on established library policies and procedures and applying them fairly.
  • Exercising good judgment and exhibit good problem solving skills.
  • Accuracy and thoroughness with filing, materials placement and following procedural steps.

Competencies In:

  • Customer Service:  Able to effectively and positively meet or exceed the needs of the Library’s diverse internal and external customers; welcomes interactions in a friendly and polite manner; responds promptly; provides alternatives to “no”; applies procedures and policies fairly; follows up to evaluate customer satisfaction. 
  • Job Knowledge:  Able to understand the job requirements and demonstrates the skills and abilities to perform the job efficiently and effectively; follows library procedures and policies; learns and applies new skills and knowledge; maintains flexibility; accepts change, and adapts with curiosity and enthusiasm.
  • Teamwork:  Able to work together toward a common goal in a library-wide spirit of cooperation by supporting each other’s efforts to achieve organizational excellence and provide quality service; shares information, knowledge, and skills with fellow employees; seeks solutions that benefit all parties; manages own time effectively and respects others’ time.
  • Communication:  Presents information in a form which his understandable and accurate; listens effectively and actively; takes into account different audiences and chooses best communication format; demonstrates good understanding and command of English grammar, both written and oral. 

Physical Demands/Work Environment:

  • Work is primarily performed in a standard office environment.
  • Schedule to include evenings and weekends.
  • Must be able to bend, move and lift objects up to 35 pounds.